FAQs
Frequently Asked Questions
How far away from my door will the transmitter work?
In general remote control transmitters will operate from much further than required. This can be as far as 50 metres. However, this can also be significantly reduced due to a number of building and environmental factors. As a rule Gliderol strongly suggest that all doors should be operated when they are in clear line of sight. The average opening or closing cycle time should be a matter of 12 – 15 seconds. Should any Gliderol door take longer than this to open or close consult your local service agent.
How long does the light on the control box stay on for?
The courtesy light housed within the control box is activated during opening or closing and stays on for approximately 60 seconds.
How much space will I need to fit my roller door?
Gliderol roller doors do by virtue of their construction require space to conceal the rolled up section of the door. On average the rule of thumb for domestic installations is that the door will occupy 450mm of space from the lowest point of the ceiling. Stand inside the garage or shed and look outward toward to street. Imagine the roller door sitting horizontally across the top of the opening. Its going to take up 450mm of space from the lowest point of the ceiling. If you have a low opening height and you intend to store a boat or park a 4WD in your garage – its always wise to check first.
How often should I have my Gliderol roller door serviced?
Just as a car or a bike’s moving parts need regular attention, so do those on your garage door. Depending on frequency of use, it is recommended you have your Gliderol Garage Door serviced every one to two years.All Gliderol roller doors are designed to offer years of trouble free operation and generally require minimal maintenance. Manually operated roller doors should operate freely in either the opening or closing direction. Roller doors which are either difficult to lift or which appear to fall when moving in the closing direction may require some adjustment to the spring tension. This is best left to the services of a suitably qualified technician. All roller doors operate with the assistance of specially designed torsion springs which are under tension – as such serious injury may be sustained if the adjustment procedure is not undertaken correctly. Gliderol roller doors fitted with the Glidermatic remote control system should likewise require minimal maintenance. Any door which appears to be labouring during the opening or closing operation may also require some qualified adjustment. Ensuring that the guide sections in which the door runs are kept free from dust, dirt and other build up is a simple yet effective maintenance step which involves nothing more than carefully wiping the inside of the section with a rag. Do not lubricate the guide sections with oil,grease or any other petroleum based product. Recent development in lubrication technology has witnessed the introduction of silicone sprays which are readily available and offer suitable lubrication for roller door guide sections. Refer to warranty recommendations in regards to service frequency.
Should I lock my roller door even though its fitted with a remote control operator?
All Gliderol roller doors fitted with either a Glidermatic or Roll.a.matic operator should not be locked during normal operation. The units are designed to hold the doors closed to prevent unauthorized entry. Should any attempt be made to force the door open from the outside the unique electronic control system will detect the forced intrusion and pulse the door to the closed position. If the door is inadvertently locked and the operator activated this will cause the unit to overload and force the gears to drive against the lock. In such instances the power should be turned off immediately and a qualified technician may be required to return the door to its correct operation. If the roller door is not going to be used for a long period, possibly during holidays and you are concerned about security. Turn the power off, return the door to manual operation and use the key provided to lock the door.
Should I wash my roller door?
What happens if the power goes off – how do I operate the roller door?
Frequently Asked Questions
How far away from my door will the transmitter work?
In general remote control transmitters will operate from much further than required. This can be as far as 50 metres. However, this can also be significantly reduced due to a number of building and environmental factors. As a rule Gliderol strongly suggest that all doors should be operated when they are in clear line of sight. The average opening or closing cycle time should be a matter of 12 – 15 seconds. Should any Gliderol door take longer than this to open or close consult your local service agent.
How long does the light on the control box stay on for?
The courtesy light housed within the control box is activated during opening or closing and stays on for approximately 60 seconds.
How much space will I need to fit my roller door?
Gliderol roller doors do by virtue of their construction require space to conceal the rolled up section of the door. On average the rule of thumb for domestic installations is that the door will occupy 450mm of space from the lowest point of the ceiling. Stand inside the garage or shed and look outward toward to street. Imagine the roller door sitting horizontally across the top of the opening. Its going to take up 450mm of space from the lowest point of the ceiling. If you have a low opening height and you intend to store a boat or park a 4WD in your garage – its always wise to check first.
How often should I have my Gliderol roller door serviced?
Just as a car or a bike’s moving parts need regular attention, so do those on your garage door. Depending on frequency of use, it is recommended you have your Gliderol Garage Door serviced every one to two years. All Gliderol roller doors are designed to offer years of trouble free operation and generally require minimal maintenance. Manually operated roller doors should operate freely in either the opening or closing direction. Roller doors which are either difficult to lift or which appear to fall when moving in the closing direction may require some adjustment to the spring tension. This is best left to the services of a suitably qualified technician. All roller doors operate with the assistance of specially designed torsion springs which are under tension – as such serious injury may be sustained if the adjustment procedure is not undertaken correctly. Gliderol roller doors fitted with the Glidermatic remote control system should likewise require minimal maintenance. Any door which appears to be labouring during the opening or closing operation may also require some qualified adjustment. Ensuring that the guide sections in which the door runs are kept free from dust, dirt and other build up is a simple yet effective maintenance step which involves nothing more than carefully wiping the inside of the section with a rag. Do not lubricate the guide sections with oil, grease or any other petroleum based product. Recent development in lubrication technology has witnessed the introduction of silicone sprays which are readily available and offer suitable lubrication for roller door guide sections. Refer to warranty recommendations in regards to service frequency.
Should I lock my roller door even though its fitted with a remote control operator?
All Gliderol roller doors fitted with either a Glidermatic or Rollamatic operator should not be locked during normal operation. The units are designed to hold the doors closed to prevent unauthorized entry. Should any attempt be made to force the door open from the outside the unique electronic control system will detect the forced intrusion and pulse the door to the closed position. If the door is inadvertently locked and the operator activated this will cause the unit to overload and force the gears to drive against the lock. In such instances the power should be turned off immediately and a qualified technician may be required to return the door to its correct operation. If the roller door is not going to be used for a long period, possibly during holidays and you are concerned about security. Turn the power off, return the door to manual operation and use the key provided to lock the door.
Should I wash my roller door?
What happens if the power goes off – how do I operate the roller door?
All Gliderol operators have a simple manual release lever which allows the door to be operated manually during loss of electrical power. Please refer to our ‘Manual Operation Guides’ available in the Resources section of our website for further details on this process.
What types of garage doors are best for residential homes?
We offer several garage door types suited to residential homes. Roller doors are ideal for simple operation and limited space, sectional doors offer a modern style, while our specialty doors provide premium custom options.
How far away from my door will the transmitter work?
In general remote control transmitters will operate from much further than required. This can be as far as 50 metres. However, this can also be significantly reduced due to a number of building and environmental factors. As a rule Gliderol strongly suggest that all doors should be operated when they are in clear line of sight. The average opening or closing cycle time should be a matter of 12 – 15 seconds. Should any Gliderol door take longer than this to open or close consult your local service agent.
How long does the light on the control box stay on for?
The courtesy light housed within the control box is activated during opening or closing and stays on for approximately 60 seconds.
How much space will I need to fit my roller door?
Gliderol roller doors do by virtue of their construction require space to conceal the rolled up section of the door. On average the rule of thumb for domestic installations is that the door will occupy 450mm of space from the lowest point of the ceiling. Stand inside the garage or shed and look outward toward to street. Imagine the roller door sitting horizontally across the top of the opening. Its going to take up 450mm of space from the lowest point of the ceiling. If you have a low opening height and you intend to store a boat or park a 4WD in your garage – its always wise to check first.
How often should I have my Gliderol roller door serviced?
Just as a car or a bike’s moving parts need regular attention, so do those on your garage door. Depending on frequency of use, it is recommended you have your Gliderol Garage Door serviced every one to two years. All Gliderol roller doors are designed to offer years of trouble free operation and generally require minimal maintenance. Manually operated roller doors should operate freely in either the opening or closing direction. Roller doors which are either difficult to lift or which appear to fall when moving in the closing direction may require some adjustment to the spring tension. This is best left to the services of a suitably qualified technician. All roller doors operate with the assistance of specially designed torsion springs which are under tension – as such serious injury may be sustained if the adjustment procedure is not undertaken correctly. Gliderol roller doors fitted with the Glidermatic remote control system should likewise require minimal maintenance. Any door which appears to be labouring during the opening or closing operation may also require some qualified adjustment. Ensuring that the guide sections in which the door runs are kept free from dust, dirt and other build up is a simple yet effective maintenance step which involves nothing more than carefully wiping the inside of the section with a rag. Do not lubricate the guide sections with oil, grease or any other petroleum based product. Recent development in lubrication technology has witnessed the introduction of silicone sprays which are readily available and offer suitable lubrication for roller door guide sections. Refer to warranty recommendations in regards to service frequency.
Should I lock my roller door even though its fitted with a remote control operator?
All Gliderol roller doors fitted with either a Glidermatic or Rollamatic operator should not be locked during normal operation. The units are designed to hold the doors closed to prevent unauthorized entry. Should any attempt be made to force the door open from the outside the unique electronic control system will detect the forced intrusion and pulse the door to the closed position. If the door is inadvertently locked and the operator activated this will cause the unit to overload and force the gears to drive against the lock. In such instances the power should be turned off immediately and a qualified technician may be required to return the door to its correct operation. If the roller door is not going to be used for a long period, possibly during holidays and you are concerned about security. Turn the power off, return the door to manual operation and use the key provided to lock the door.
Should I wash my roller door?
What happens if the power goes off – how do I operate the roller door?
All Gliderol operators have a simple manual release lever which allows the door to be operated manually during loss of electrical power. Please refer to our ‘Manual Operation Guides’ available in the Resources section of our website for further details on this process.
What types of garage doors are best for residential homes?
We offer several garage door types suited to residential homes. Roller doors are ideal for simple operation and limited space, sectional doors offer a modern style, while our specialty doors provide premium custom options.
Should I wash my sectional door?
What happens if the power goes off – how do I operate the sectional door?
How long does the light on the control box stay on for?
The courtesy light housed within the control box is activated during opening or closing and stays on for approximately 60 seconds.
How far away from my door will the transmitter work?
In general remote control transmitters will operate from much further than required. This can be as far as 50 metres. However, this can also be significantly reduced due to a number of building and environmental factors. As a rule Gliderol strongly suggest that all doors should be operated when they are in clear line of sight. The average opening or closing cycle time should be a matter of 12 – 15 seconds. Should any Gliderol door take longer than this to open or close consult your local service agent.
How often should I have my Gliderol sectional door serviced?
Just as a car or a bike’s moving parts need regular attention, so do those on your garage door. Depending on frequency of use, it is recommended you have your Gliderol Garage Door serviced every one to two years. All Gliderol doors are designed to offer years of trouble free operation and generally require minimal maintenance. Any door which appears to be labouring during the opening or closing operation may also require some qualified adjustment. Ensuring that the guide sections in which the door runs are kept free from dust, dirt and other build up is a simple yet effective maintenance step which involves nothing more than carefully wiping the inside of the section with a rag. Do not lubricate the guide sections with oil, grease or any other petroleum based product. Recent development in lubrication technology has witnessed the introduction of silicone sprays which are readily available and offer suitable lubrication for roller door guide sections. Refer to warranty recommendations in regards to service frequency.
What types of garage doors are best for residential homes?
We offer several garage door types suited to residential homes. Roller doors are ideal for simple operation and limited space, sectional doors offer a modern style, while our specialty doors provide premium custom options.
How long does it take to get a custom garage door?
Your custom door can be ready in 2-3 weeks from order confirmation. For a more accurate timeframe based on your specific design and location, your local Gliderol dealer will provide a detailed timeframe during your consultation.
Can I match my modern garage door to my home's colour scheme?
Yes! The Selections Series offers various colour matching possibilities depending on your chosen design. Your local dealer can guide you through all available options to ensure your new door perfectly complements your home’s exterior.
What makes the Selections Series different from standard garage doors?
Unlike standard sectional garage doors that can be more limited in design options, the Selections Series gives you more design possibilities with your garage door’s appearance. You can choose from different frame styles, materials, and finishes to achieve the exact look you want. Made-to-order manufacturing ensures your door is built specifically for your home, with premium materials that deliver both style and durability.
What maintenance is required?
While Selections Series doors are built for durability, proper care ensures they look and perform their best for years to come. Visit our maintenance guide for detailed care instructions tailored to your door’s materials and finish.
Are motorised options available?
Absolutely. Every door in the Selections Series can be motorised for added convenience. We offer several automation options to suit different door sizes and usage patterns.
What frame styles work best for a modern home design?
The Caesar, Baron and Royal designs are modern garage doors that are particularly popular for contemporary homes. During your first consulation and free quote our team can show you examples of each style on similar homes to help you visualise the perfect look for your property.
Can I add a motor to my existing roller door?
Yes! The Rollamatic GEN II is perfect for adding automatic operation to any existing roller door. It’s designed for easy installation and works with all roller door brands.
Which opener should I choose for a new door with limited side space?
The GRD+ or GRD+ Dual openers are ideal as they’re fitted inside your door roll during manufacturing, perfect for tight spaces. Remember to order these at the same time as your door.
What happens if the power goes out?
All our openers include a manual release system so you can still open your door during power outages.
Can I replace parts if needed?
Yes. For GRD+ models, the control box can be easily replaced if needed. For the Rollamatic GEN II, our service team can help with any maintenance needs.
What security features are included?
Both motors feature Glide•A•Code security encryption with over 16 million code combinations, ensuring no other garage door opener can access your door.
How quiet are these motors?
Both use 24-volt motors and enclosed belt drives for whisper-quiet operation.
What's included with each motor?
Both motors come complete with three G+ GEN II remotes, a wall cradle, and all necessary brackets and fittings.
Which motor suits larger doors?
The Genesis Optima, with its 1200N power output, is specifically designed for larger and custom doors.
